Frequently Asked Questions


  • How long do I have access to my course?

After enrolling, you have 1-year to complete the course - across any and all devices you own. You can either renew or cancel your plan after it expires.

  • When does my course start and finish?

Your course is available immediately. It is an entirely self-paced online course you decide when you start and when you finish.

  • What if I'm unhappy with my course?

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and, we will give you a full refund.

  • How do I sign up and pay?

As an individual subscriber, you’ll need a credit card for payment via our secure payment system. To sign up, we'll need your full name and business email address.

  • Do you offer corporate subscription plans?

Yes. Please see our corporate subscription plans FAQ here.

  • Do you offer individual discounts?

Yes. Course discounts are available for multi-course purchases and course bundles.

  • Do I need my own environment to complete the training courses?

Yes. Our training courses include exercises which require your own environment to complete.

  • Do our prices include Goods Sales Tax?

No. Our prices do not include goods sales tax. This is automatically applied during the checkout process.

  • Do you offer classroom training?

Yes, however, Qubix Academy has many advantages:

      • The most affordable Oracle training option.
      • Learn from our experts and engage with a global community directly.
      • Work at your own pace, on your own time.
      • Stop worrying about coordinating schedules or diverting you from day-to-day work.
  • What's the difference between long form and short form courses?

Great question. Qubix Academy offers two distinct learning experiences depending on your time commitment, budget and learning needs.

      • Short form = less than 1 day to complete.
      • These are short, self-paced courses designed to help you master a specific skill or technique (e.g., 'Mastering Smart View in Oracle PBCS'). Short form courses are available via the Pay-as-you-Go plan.

      • Long form = more than 1 day to complete
      • These courses are for in-depth training needs with broader learning objectives (e.g., 'Implementing Oracle PBCS'). Long form courses are available via the Pay as you Go option, and Basic or Premium Access subscription plans.

  • What's the difference between a Course and School subscription?

Qubix Academy allows you to buy either a single course (Basic Access plan) or all courses within a school (Premium Access plan). For example, if you choose to buy the Premium Access for PBCS, you also gain access to all other courses in the School of Enterprise Performance Management.